13 Jobs in LAREDO, TX
Roto Rooter is Hiring a Service Manager Near Laredo, TX
The Service Manager is primarily responsible for overseeing and managing field operations to increase business growth and improve service excellence. This role will help to implement processes and practices across the organization that deliver consistent, exceptional services to customers, create a best-in-class employment experience for our teams, and grow the revenue and market share of the business.
Lead and develop technicians on how to address customer needs as well and provide industry leading customer service.
Work closely with technicians, project teams, dispatch, warehouse, and any other department necessary to ensure timely and accurate service to customers in accordance with company standards and procedures.
Must address escalated customer issues and ensure effective and long-term problem resolution.
Monitors and acts on the department's projected and forecasted performance goals to achieve or exceed expectations.
Provides regular feedback to the General Manager on the department's performance.
Provides consistent and accurate feedback, encouragement, support, professional development, and coaching to all technicians.
Plans, develops, and leads facilitation of the daily technician meetings with appropriate, positive, and balanced content.
Ensures that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions.
Maintains an overall positive culture and team morale while ensuring that every employee is living the company's core values for each individual they interact with.
Must be able to maintain professional conduct in all work situations, uphold a well-groomed appearance, and adapt well to all types of working conditions.
Required Education and Experience
At least 5 years of operations and management experience in plumbing, a related field, or in the military.
Exceptional customer service skills
Benefits:
PTO after 90 days
Paid holidays
Health and dental coverage
401K - Up to 4% match with immediate vesting
Paid continuing professional education
Growth opportunities across South Texas
Starting Pay: $70,000 - $90,000 salary and additional bonus opportunities
Job Summary
Full Time
$95k-121k (estimate)
04/20/2023
08/19/2027
sanact.com
Stockton, CA
<25
Related Companies
The job skills required for Service Manager include Customer Service, Coaching, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
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